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    Domestic Shipping Policy

    Shipment processing time

    All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. Orders should be received within 5 business days in the U.S.

    If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

    Shipping rates & delivery estimates

    Shipping charges for your order will be calculated and displayed at checkout.

    Free Shipping over $50

    * Overnight delivery is only available for orders with delivery addresses within the continental United States.

    Delivery delays can occasionally occur.

    Shipment to P.O. boxes or APO/FPO addresses

    crazygoatladysoaps.com ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

    Shipment confirmation & Order tracking

    You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

    Customs, Duties, and Taxes

    crazygoatladysoaps.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

    Damages

    crazygoatladysoaps.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

    Please save all packaging materials and damaged goods before filing a claim.

    International Shipping Policy

    Same as Domestic Shipping Policy

    Our Return & Refund Policy provides detailed information about options and procedures for returning your order.

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